Note from Bon Secours Regarding Access Changes at Bon Secours Rappahannock General Hospital

Rappahannock General Hospital is committed to improving the comfort and safety of our visitors, patients, and EMS partners.

In the near future, you will notice changes to the Emergency Department Receptionist/Registration/PBX area just inside the ambulance entrance.  RGH will begin implementing these enhancements to improve workflow, reduce safety/security concerns, and stabilize the temperature/humidity within the emergency department.

First, RGH added a Exit push button for the inside of the ambulance entrance door.  This door was opening automatically image005and created security, safety, and environmental concerns.  The automatic door allowed the outside environment to impact the ED temperature/humidity and pedestrians could walk in or exit this area creating a safety/security concern for the facility.  The new exit button was placed to the left side and must be pushed to exit the door.  We have noticed an improvement to the ED temperature/humidity and decreased pedestrian traffic since the installation. 

Second, the registration/receptionist/PBX area will require minor construction to improve workflow for the emergency department.  When the construction begins RGH will move the EMS supplies, desk, and work area items into the room across from Linda‚Äôs office.  The room will be marked EMS Room and become the permanent home for EMS.  It has adequate space for completing reports, storing supplies, snacks, and potentially allow the installation of a small refrigerator for drinks.

Please share these changes with your crews and as more changes occur we will keep you informed.  Thank you for your patience and understanding while we work to improve our service delivery to everyone that visits our facility.    

Gary W. Samuels MHR, NRP
EMS Outreach Coordinator

Bon Secours Health Systems
Rappahannock General and Mary Immaculate Hospitals
101 Harris Road Kilmarnock, Virginia 22482
Office - (804) 435-8333  Cell - (804) 572-5664
This email address is being protected from spambots. You need JavaScript enabled to view it.

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